What is Private Joy?

Private Joy is a feeling, an expression, and an experience of great pleasure and happiness—uniquely personal to each individual. It’s a celebration of joy and purpose, inspired by authentic expressions of L.O.V.E. (Life’s Original Vital Energy).

 

2. What does the Private Joy brand represent?

The Private Joy brand represents the ultimate experience of joy, happiness, and bliss through high-quality, unisex apparel and underwear. Rooted in New Orleans, Louisiana, we aim to inspire joy in everyone, one piece at a time.

 

3. What is L.O.V.E.?

L.O.V.E. is our trademarked acronym for “Life’s Original Vital Energy.” It symbolizes the essence of authentic connection, joy, and purpose that fuels everything we create.

 

4. What products does Private Joy offer?

We specialize in premium underwear, T-shirts, hoodies, and pajamas—all designed to be unisex and inclusive of all individuals.

  

Orders & Shipping

 

5. How can I place an order?

Browse our collection, select your items, and proceed to checkout for a seamless shopping experience.

 

6. Do you ship internationally?

Yes! Private Joy ships worldwide, bringing joy to every corner of the globe. Additional shipping fees or customs charges may apply based on your location.

 

7. How long will it take to receive my order?

Orders within the U.S. typically arrive in [3–7 business days]. International delivery times vary. Check our Shipping Policy for more details.

 

8. Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking link via email.

 

Returns & Exchanges

 

9. What is your return policy?

We accept returns within [30 days] of purchase for unworn and unwashed items in their original condition. Sale items are final and non-refundable.

 

10. How do I process a return or exchange?

Visit our Returns Center to start your return or exchange process. We’re here to ensure your joy is uninterrupted.

 

11. When will I receive my refund?

Refunds are processed within [5–7 business days] after we receive your returned items.

 

Sizing & Product Care

 

12. Are Private Joy products unisex?

Yes! All Private Joy products are designed to be inclusive and unisex, embracing the joy of individuality.

 

13. How do I find my size?

Refer to our Size Guide for accurate measurements. Still unsure? Contact us—we’re happy to assist.

 

14. How do I care for my Private Joy products?

For the best results, wash your items in cold water and tumble dry on low. Care instructions are also provided on the product tags.

 

Mission & Values

 

15. How does Private Joy inspire joy?

Through intention, connection, and an awareness of joy, we create products and experiences that allow you to feel and express your unique joy.

 

16. Why is joy so important to Private Joy?

Because joy is not only a feeling—it’s an experience of bliss and happiness that connects us all. At Private Joy, we celebrate the uniqueness of each individual’s joy, believing it’s as essential as life itself.

 

Contact Us

 

17. How can I reach Private Joy?

You can contact us via email at privatejoybrands@gmail.com or through our Contact Us form.

 

18. What are your customer service hours?

Our team is available [Monday–Friday, 9 AM–5 PM CST]. We’re here to ensure your Private Joy experience is nothing short of blissful.

 

Still have questions?

Connect with us directly—because your joy is our priority.